Overview
Track mobile top-up status using theref parameter you provided when sending the top-up. This is useful when you want to check status using your own order IDs.
This endpoint allows you to track orders using the reference you provided when creating the top-up. If you didn’t provide a reference, use the auto-generated one returned in the send response.
See Check by ID documentation for detailed status descriptions and handling guidelines.
Path Parameters
Your custom reference from
/mobile/send requestResponse
Response format is identical to Check by ID.Indicates if the request was successful
Top-up object with status, details, and refund information (if applicable). See Check by ID for complete field descriptions.
Metadata with timestamp in ISO 8601 format
Examples
Response Example
When to Use This Endpoint
User Queries
When users ask about their order using your order ID
Order Management
Integrate with your existing order tracking system
Status Pages
Display order status using customer-facing references
Customer Support
Look up orders by customer reference numbers
Status Values & Handling
See Check by ID for detailed status descriptions and handling instructions.Error Response
404 - Not Found:- Reference was never submitted
- Typo in reference
- Reference belongs to different account
Best Practices
Use Meaningful References
Use Meaningful References
Create references that are:
- Unique across your system
- Easy to identify (e.g.,
order-{timestamp}-{userId}) - URL-safe (no special characters)
- Searchable in your database
Store Both IDs
Store Both IDs
Save both your reference and the API’s topupId:This allows you to track using either identifier.
Handle Missing References
Handle Missing References
If you forget to provide a
ref, the API generates one. Save it:
